Terms & Conditions

Last updated: September 13, 2026

Welcome to Paper & Pine. These Terms & Conditions apply to your use of paperandpine.co and to purchases made through our website. By using this website or placing an order, you agree to these terms.

About Paper & Pine

Paper & Pine by Shanna Hystad (“Paper & Pine,” “we,” “us,” or “our”) is an online shop offering memory-keeping products, creative supplies, gifts, and other thoughtfully selected goods.

Products

We make every reasonable effort to accurately describe and photograph the products offered on our website. Colors may appear differently depending on your screen or device.
Some products may include natural materials, handmade details, or finishes that vary slightly from item to item. These variations are part of the character of the product and are not necessarily considered defects.
Product availability, designs, packaging, specifications, and prices may change without notice.

Orders

By placing an order, you agree to provide accurate and complete information.
We reserve the right to cancel or refuse an order when reasonably necessary, including in cases of inventory or pricing errors, suspected fraud, or circumstances that prevent us from fulfilling the order.
If we cancel an order after payment has been received, the applicable amount will be refunded.

Pricing & Payment

All prices are listed in U.S. dollars unless otherwise stated.
Applicable taxes, shipping charges, and other costs will be shown during checkout when required.
Payment must be successfully completed before an order can be fulfilled.
If we discover an accidental pricing or product-information error affecting your order, we may contact you before fulfilling the order.

Shipping, Local Pickup & Returns

Information about order processing, shipping, local pickup, returns, damaged or incorrect items, and refunds can be found in our Shipping & Returns Policy.
Please review that policy before placing an order.

Preorders

Some products may occasionally be offered for preorder. Estimated availability or shipping information will be provided on the applicable product page when available.
Estimated dates may change due to manufacturing, shipping, or other circumstances outside our control. If a significant delay occurs, we will communicate updated information when reasonably possible.

Intellectual Property

Unless otherwise stated, the original content and designs created by Paper & Pine are owned by Paper & Pine. This may include our branding, logos, product designs, illustrations, photographs, graphics, written content, downloadable materials, and other original creative work.
Paper & Pine content may not be copied, reproduced, distributed, republished, resold, or used commercially without prior written permission.
Purchasing a Paper & Pine product does not transfer ownership of the artwork, designs, written content, photography, or other intellectual property associated with that product.
Third-party products, trademarks, artwork, and brand names remain the property of their respective owners.

Personal Use of Creative Products

Unless otherwise stated, Paper & Pine original creative products are intended for personal use.
You are welcome to use purchased physical products in your own journals, scrapbooks, memory keeping, gifts, and personal creative projects.
Paper & Pine original designs, artwork, written materials, printables, or other creative content may not be reproduced for resale or used to create commercial products without written permission.

Classes & Educational Materials

Paper & Pine may offer classes, workshops, guides, downloads, or other educational materials.
Unless otherwise stated, these materials are for the purchaser's personal use and may not be copied, shared, distributed, uploaded, resold, or presented as someone else's original material.
Additional terms may apply to individual classes, events, or digital products.

Website Use

You agree not to use this website for unlawful purposes or in a way that could damage, disrupt, interfere with, or compromise the website or its services.
You may not attempt to gain unauthorized access to customer information, accounts, systems, or restricted portions of the website.

Third-Party Services & Links

Our website may use or link to third-party services, including payment processors, shipping providers, social-media platforms, and other websites.
Paper & Pine is not responsible for the content, availability, policies, or practices of third-party websites or services.

Disclaimer & Limitation of Liability

We make reasonable efforts to provide accurate information and maintain the availability of our website. However, we cannot guarantee that the website will always be uninterrupted, error-free, or completely current.
To the fullest extent permitted by applicable law, Paper & Pine will not be liable for indirect, incidental, special, or consequential damages arising from the use of this website or our products.
Nothing in these Terms & Conditions is intended to limit any rights or remedies that cannot legally be limited under applicable law.

Privacy

Your use of this website is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.

Changes to These Terms

We may update these Terms & Conditions from time to time as Paper & Pine grows, our products or services change, or applicable requirements change.
The current version will be posted on this page with an updated revision date.

Governing Law

These Terms & Conditions are governed by the laws of the State of Washington, without regard to conflict-of-law principles, except where applicable law provides otherwise.

Contact

If you have questions about these Terms & Conditions, please contact us through the Contact page on our website.